Outstanding
is the process of Delegation Company’s business process to find third parties
or external agencies, leveraging benefits ranging from low labor, improved
quality to product and service innovation. When outsourcing transgresses
national boundaries and is managed by institution located in other countries,
outstanding takes the form of offshore.
The
following are the reasons of outstanding in most public institutions
Outstanding
allows you to focus on core value, outstanding non-core business functions will
release valuable time and resources which can be dedicated to managing core
functions instead. This means that the management of non-core functions such as
call centre operations or mail-room is transferred to your outsourcing partner.
In turn your institution reaps the advantages of your focused view of the areas
that are critical to your business, allowing you to be more effective and
efficient in your delivering services.
Outstanding
gives you access to experienced individual with a higher value level of skill,
institution do not always have access to skilled employees for all areas of
higher business – even big companies face the same issue as the cost of labor
continues to rise. Outstanding can then be a brilliant option. Processes that
are not core to your business, are core process or outstanding companies, and
therefore it is in their interest to deliver the higher quality of services in
those areas.
Outstanding
gives you the ability to cut costs, costs reduction is often listed as one of
the main reasons for companies to outsource; starting with a flexibility that
allows your company to expand operations as and when they are required. Other
costs benefits include reduced capital outstanding and potentially cheaper
labor costs if you were to consider outsourcing offshore.
Improves
service quality and speed of delivery, outstanding can be an effective tool for
improving the quality of services through innovations and flexibility.
In an
increasingly competitive market, outstanding campaigns are continuously
improving quality in an effort to stand out from the crowd.
Outstanding
gives you access to more advanced technology; keep up with the fast pace
changes in technology, companies can look to outsourcing for help. The most
forward-thinking outstanding companies will consistently invests in new
technologies to to ensure they remain at the forefront of their market. This is
usually means you will have access to the latest technology and advanced
processes.
Make
capital funds available, by outstanding non-core business functions you can
spend your capital funds on items that are directly related to your product or
your customers.
It
increase productivity, outsourcing increasing productivity when they produce
more products due to presence of buyers from different areas. Example, local
areas, the farmer produce more products such as beans maize, when the sales at
market must be increased so you produce more depending on need of customers.
Risks of outstanding in most public institutions
Control
may be lost, Critics argue that an
outside vender will never be as effective as a full-time employees. Other
concerns include confidentiality of data and disaster recovery. However, a
supervisor that is knowledgeable in managing an IT staff member will usually be
required.
Employee
morale may be affected; this is particularly true if you will be laying off
employees to replace their job functions with an outstanding firm. Other
employees may wonder if their job is at risk, too.
Reasons
for abandoning services, there are many reasons why a company might go out of
the service-provider business. Some are due to internal factors, such as poor
management, inadequate funding and employees’ misdeeds. Others relate to
external factors, such as industry trends, downturns in the general economy,
and mergers and acquisitions.
Loss
of organizational trust, for many firms, a significant non-quantifiable risk
occurs because outsourcing, especially of services, can be perceived as a
breach in the employment – employee relationship. Employees may wonder which
group or what function will be the next to be outsourcing cost and benefits are
easily identified and quantified because they are captured by the accounting
system. Other costs and benefits are decision-relevant but not part of the
accounting system.
Lack
of customer focus, an outsourced vendor may be catering to the expertise needs
of multiple organizations at a time. In such a situation vendors may lack
complete focus on your organization’s task.
Generally,
now that you have seen the risks and reasons associated with outsourcing the
function of your public institution in the business in order to evaluate the
third parties of labor and to improve quality of products.
REFERENCES
Bits Framework: Managing Technology
Risks for Information Technology (IT) Service Providers. Banking Industry
Technology Secretariat, Washington, D. C. November 2003.
Allen, J. et al Outsourcing Managed
Security Services, Carnegie Mellon University, Pittsburgh, PA: Software
Engineering Institute, January 2003, Available at http://www.fedcirc.
King – William R. “Strategic
Outsourcing Decisions Information Systems Management.
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